The Final Diagnosis

In the sterile confines of Sickbay, Pulaski's medical expertise delivers a crushing verdict - Riva's congenital deafness is neurologically irreparable. Troi observes the exact moment Riva's carefully constructed world crumbles, his lifelong control slipping away as he confronts the brutal reality that technology cannot save him this time. Pulaski's clinical conclusion ('his brain cannot accept auditory information') lands like a death sentence for both his personal identity and professional purpose. Troi's empathic observation ('He's very frightened') underscores the profound vulnerability beneath Riva's mediator persona. This irreversible diagnosis becomes the crucible moment where Riva must either surrender to despair or find a new way forward without his technological crutch.

Plot Beats

The narrative micro-steps within this event

2

TROI watches Pulaski put Riva through tests and names what she sees: Riva is very frightened, his lifelong control shattered. The moment pins his vulnerability at the story's emotional center.

control to vulnerability ['Sickbay']

PULASKI delivers a definitive medical verdict: because Riva never had hearing, his brain cannot accept auditory information and there is no immediate medical solution. Troi's question—'Which means?' collapses into bleak clinical clarity.

questioning to bleakness ['Sickbay']

Who Was There

Characters present in this moment

3

Neutral clinical demeanor masking subtle compassion

Pulaski delivers her diagnosis with clinical detachment, shaking her head as she explains the neurological impossibility of intervention. Her unadorned phrasing ('cannot accept auditory information') carries the weight of medical finality.

Goals in this moment
  • Deliver irreversible diagnosis with factual clarity
  • Manage Troi's expectations for alternative solutions
Active beliefs
  • False hope is medically unethical
  • Starfleet technology has inherent limitations
Character traits
Professional detachment Evidence-based reasoning Diagnostic precision
Follow Katherine Pulaski's journey

Professionally composed but internally distressed by Riva's suffering

Troi stands as empathic witness to Riva's collapse, her clinical observation ('He's very frightened') revealing profound psychological insight into his destabilization. She physically observes Pulaski's tests while mentally tracking Riva's emotional freefall.

Goals in this moment
  • Assess Riva's capacity to withstand the psychological impact
  • Identify alternative support systems (Geordi) for immediate solutions
Active beliefs
  • Riva's vulnerability threatens the mediation mission's success
  • Technological dependency creates existential fragility
Character traits
Empathetic perception Psychological acuity Diplomatic restraint
Follow Deanna Troi's journey

Raw despair beneath crumbling professional façade

Riva endures Pulaski's diagnostic procedures with mounting dread, his face collapsing into despair as she concludes his deafness is neurologically permanent. His entire body language shifts from dignified mediator to a man confronting his worst fear—irrelevance.

Goals in this moment
  • Seek any possible medical reconsideration
  • Hide the full extent of his panic from observers
Active beliefs
  • His value derives entirely from technological mediation
  • Physical limitation equals professional annihilation
Character traits
Existential terror Professional identity crisis Physical expressiveness
Follow Rivan's journey

Location Details

Places and their significance in this event

1
Enterprise Sickbay

Sickbay's sterile environment heightens the emotional brutality of Pulaski's diagnosis, its antiseptic white surfaces reflecting Riva's clinical condemnation. The space becomes an existential courtroom where Starfleet's medical prowess admits defeat.

Atmosphere Oppressively sterile with unrelenting institutional lighting
Function Site of irreversible medical verdict
Symbolism Scientific confrontation of immutable human limitation
Access Authorized medical personnel only
Harsh overhead lighting exposes emotional vulnerability Persistent hum of inactive diagnostic equipment underscores technological failure

Narrative Connections

How this event relates to others in the story

What led here 1
Causal

"Pulaski's medical verdict that Riva's brain cannot process auditory input directly produces Riva's visible collapse into despair in Sickbay."

The Tipping Point of Despair
S2E6 · Star Trek: The Next Generation …
What this causes 4
Causal

"Pulaski's medical verdict that Riva's brain cannot process auditory input directly produces Riva's visible collapse into despair in Sickbay."

The Tipping Point of Despair
S2E6 · Star Trek: The Next Generation …
NARRATIVELY_FOLLOWS

"Troi's pivot from clinical helplessness to practical action leads the crew (and the story) to Engineering, where Geordi begins hands-on work to diagnose the device and comfort Riva by trying to fix the problem."

The Collapse Into Silence
S2E6 · Star Trek: The Next Generation …
NARRATIVELY_FOLLOWS

"Troi's pivot from clinical helplessness to practical action leads the crew (and the story) to Engineering, where Geordi begins hands-on work to diagnose the device and comfort Riva by trying to fix the problem."

The Anguish of Incommunicability
S2E6 · Star Trek: The Next Generation …
NARRATIVELY_FOLLOWS

"Troi's pivot from clinical helplessness to practical action leads the crew (and the story) to Engineering, where Geordi begins hands-on work to diagnose the device and comfort Riva by trying to fix the problem."

The Weight of Silence
S2E6 · Star Trek: The Next Generation …

Key Dialogue

"TROI: He's very frightened. All his life he's been in control. For once, he doesn't have the answers."
"PULASKI: Since Riva has never had hearing, his brain cannot accept auditory information."
"PULASKI: There is no immediate medical solution available."