Picard Forces Geordi to Confront His Bias: A Leadership Reckoning

In the captain's ready room, Picard dismantles Geordi's request to transfer Barclay with surgical precision, exposing the crew's collective failure of empathy. The scene unfolds as a masterclass in leadership psychology: Picard first dismantles the 'Broccoli' nickname with quiet authority, then systematically dismantles Riker and Geordi's arguments—revealing their transfer request as a moral cop-out. When Geordi admits his visceral discomfort ('I can barely tolerate being in the same room with the man'), Picard doesn't indulge the complaint; instead, he reframes it as a command: 'Make him your best friend.' The exchange isn't just about Barclay's competence—it's about the crew's responsibility to confront their own biases. Picard's insistence that Geordi 'manage' Barclay by 'pulling him in' foreshadows the crisis to come, where Barclay's isolation will directly threaten the ship. The scene's tension lies in the clash between Geordi's personal aversion and Picard's unyielding expectation, creating a pressure cooker that will force Geordi to either grow or fail. The subtext is damning: the crew's discomfort with Barclay mirrors their own unresolved insecurities, and Picard's challenge is as much about their growth as it is about Barclay's redemption.

Plot Beats

The narrative micro-steps within this event

2

Picard commands Geordi to make a greater effort to integrate and support Barclay, stating that he needs to 'get to know the man' and help him contribute, effectively rejecting Geordi's request to transfer Barclay.

disagreement to command

Despite Geordi's protestations, Picard insists that his personal discomfort is irrelevant and dismisses him, stressing Geordi should put aside his feelings and work with Barclay.

defiance to resignation

Who Was There

Characters present in this moment

6

Indirectly portrayed as vulnerable and misunderstood; Barclay's emotional state is inferred through the crew's discussion—his anxiety and isolation are framed as the root of the conflict, while his potential is overlooked. The subtext suggests a deep well of unmet need, both professionally and personally.

Barclay is not physically present in the scene but is the central subject of the discussion. His reputation, psychological profile, and social struggles are dissected by Picard, Riker, and Geordi, with the nickname 'Broccoli' serving as a shorthand for the crew's collective disdain. Barclay's absence is palpable—his character is constructed through the lens of others' biases, his potential overshadowed by their discomfort. The scene frames him as a victim of the crew's failure of empathy, his honorable service and past performance aboard the Zhukov contrasted with the present moment's judgment.

Goals in this moment
  • To be seen as a competent and valuable member of the crew, rather than a liability.
  • To find a way to integrate into the *Enterprise*'s culture without being defined by his social anxieties.
Active beliefs
  • That his worth is tied to his ability to perform his duties effectively, despite his personal struggles.
  • That the crew's perception of him is unfair and rooted in their own biases rather than his actual capabilities.
Character traits
Socially anxious Perceived as awkward or incompetent (by the crew) Honorable (per Captain Gleason's endorsement) Vulnerable (to the crew's biases)
Follow Reginald Barclay's journey

Disappointed yet resolute; his frustration is tempered by a deep commitment to Starfleet's values and the growth of his crew. There's a quiet intensity beneath his composed exterior, revealing his investment in this moment as a turning point for Geordi and the crew.

Picard sits behind his desk, exuding quiet authority as he methodically dismantles Geordi and Riker's request to transfer Barclay. He begins by highlighting the unsatisfactory performance report on his computer screen, then shifts to a more personal confrontation, challenging the crew's collective bias. His tone is measured but firm, with a subtle undercurrent of disappointment. Picard's physical presence is commanding—leaning forward slightly when making key points, his gaze steady as he reframes the issue from a transfer request to a leadership imperative. His directive to Geordi—'Make him your best friend'—is delivered with unyielding clarity, leaving no room for negotiation.

Goals in this moment
  • To dismantle the crew's biases against Barclay and reframe the issue as a leadership challenge.
  • To hold Geordi and Riker accountable for their role in fostering a toxic environment, pushing them toward personal and professional growth.
Active beliefs
  • That leadership requires confronting uncomfortable truths, even within one's own crew.
  • That Barclay's potential is being overlooked due to the crew's collective failure of empathy, and that this must be rectified for the sake of the ship and Starfleet's principles.
Character traits
Authoritative Empathetic (but not sentimental) Strategic Unyielding Psychologically perceptive Moralistic (without being preachy)
Follow Jean-Luc Picard's journey

Slightly defensive and resigned; Riker is clearly uncomfortable with Picard's rebuke but accepts it without overt challenge. There's a hint of frustration beneath his composed exterior, particularly when his arguments are dismissed, but he ultimately defers to Picard's leadership.

Riker stands beside Geordi, initially supporting the transfer request with a mix of skepticism and defensiveness. He cites Barclay's psychological profile and suggests that Captain Gleason may have exaggerated his qualifications to secure the transfer. Riker's body language is cautious—he avoids direct eye contact with Picard during the more pointed moments of the rebuke, and his tone is measured but lacks the conviction of his usual confidence. When Picard challenges the crew's use of the nickname 'Broccoli,' Riker acknowledges its origin with Wesley Crusher but offers no defense, instead deferring to Picard's authority. His exit with Geordi is marked by a shared glance of resignation, signaling their shared discomfort with the outcome.

Goals in this moment
  • To justify the transfer request by highlighting Barclay's perceived shortcomings and the crew's discomfort with him.
  • To align with Geordi's perspective, reinforcing the idea that Barclay is not a good fit for the *Enterprise*.
Active beliefs
  • That Barclay's social anxieties and awkwardness make him a liability to the crew's cohesion and efficiency.
  • That transferring Barclay is a pragmatic solution to an ongoing problem, and that Picard's opposition is overly idealistic.
Character traits
Skeptical Defensive (but not confrontational) Deferential to Picard's authority Reflective (though not introspective) Loyal to Geordi (as a peer)
Follow William Riker's journey

Defensive and resigned; Geordi is clearly struggling with Picard's directive, his incredulity revealing the depth of his discomfort with Barclay. There's a sense of being cornered—his admission of aversion is tinged with shame, and his exit with Riker suggests a shared sense of helplessness in the face of Picard's expectations.

Geordi stands beside Riker, visibly uncomfortable as the conversation unfolds. He hesitates before admitting his aversion to Barclay, using the derogatory nickname 'Broccoli' with a mix of embarrassment and frustration. His body language is tense—crossed arms, shifting weight, and averted gaze—revealing his deep discomfort with the topic. When Picard reframes the issue as a leadership challenge, Geordi's reaction is one of incredulity, his smile tinged with disbelief as he questions the feasibility of Picard's directive. His exit with Riker is marked by a shared glance of depression, signaling their shared sense of defeat and the weight of Picard's expectations.

Goals in this moment
  • To justify his discomfort with Barclay and the need for a transfer, framing it as a practical solution to an ongoing issue.
  • To avoid direct confrontation with Picard while still making his case, relying on Riker's support for validation.
Active beliefs
  • That Barclay's social awkwardness and anxieties make him difficult to work with, and that his presence is a distraction to the engineering team.
  • That transferring Barclay is the simplest and most effective way to resolve the tension he creates within the crew.
Character traits
Defensive Frustrated Reluctant (but ultimately compliant) Self-aware (of his biases) Loyal to Riker (as a peer)
Follow Geordi La …'s journey
Supporting 2

Not directly observable, but implied to be casual or even dismissive; Wesley's role in popularizing the nickname suggests a lack of awareness of its impact, or a willingness to engage in the crew's collective teasing.

Wesley is mentioned in passing as the originator of the 'Broccoli' nickname, which has become ingrained in the crew's culture. His role in the scene is indirect—his actions are referenced by Riker, who acknowledges the nickname's origin but offers no further commentary. Wesley's involvement is symbolic, representing the crew's collective tendency to reduce Barclay to a caricature, reinforcing the theme of their shared failure of empathy.

Goals in this moment
  • To fit in with the senior crew by adopting their tone and humor, even if it comes at the expense of others.
  • To reinforce his place within the crew's social hierarchy, potentially at Barclay's expense.
Active beliefs
  • That teasing or nicknaming is a harmless way to bond with the crew.
  • That Barclay's social awkwardness makes him a fair target for such behavior.
Character traits
Youthful (and thus potentially more prone to casual cruelty) Influential (as a junior crewmember whose actions set a tone) Indirectly complicit in the crew's biases
Follow Wesley Crusher's journey

Not directly observable, but implied to be confident and principled; Gleason's endorsement of Barclay suggests a belief in his abilities, and his absence from the scene underscores the Enterprise crew's failure to uphold similar standards.

Captain Gleason is referenced indirectly through Picard's recollection of his endorsement of Barclay's service aboard the Zhukov. Gleason's role in the scene is as a symbolic counterpoint to the Enterprise crew's biases—his positive assessment of Barclay serves as evidence of Barclay's potential, contrasting with the present moment's judgment. Riker's suggestion that Gleason may have 'buttered their bread' introduces a layer of skepticism, but Picard's invocation of Gleason's endorsement lends weight to Barclay's case, framing the transfer request as a moral failing rather than a pragmatic solution.

Goals in this moment
  • To champion Barclay's potential, as evidenced by his honorable service aboard the *Zhukov*.
  • To set a precedent for mentorship and growth, aligning with Starfleet's values.
Active beliefs
  • That every crewmember deserves a chance to prove themselves, regardless of social anxieties or initial perceptions.
  • That leadership involves recognizing and nurturing potential, even in the face of skepticism.
Character traits
Supportive of subordinates Perceptive (in recognizing Barclay's potential) Indirectly authoritative (through Picard's invocation)
Follow Gleason's journey

Objects Involved

Significant items in this scene

3
Computer Screen Displaying Barclay's Performance Report

The computer screen on Picard's desk serves as a silent but potent symbol of institutional judgment. It displays Barclay's unsatisfactory performance report, which Picard uses as a starting point to dismantle Geordi and Riker's transfer request. The screen's glowing text becomes a visual anchor for the conversation, its crisp, impersonal data contrasting with the emotional and psychological nuances of the discussion. Picard's gesture toward the screen—'I'm not accustomed to seeing an unsatisfactory rating for one of my crew'—frames the report as evidence of a larger failure, not just of Barclay, but of the crew's ability to integrate and support him. The screen's role is functional (providing data) and narrative (symbolizing the crew's collective bias).

Before: Displaying Barclay's unsatisfactory performance report, its contents visible …
After: The screen remains on but is no longer …
Before: Displaying Barclay's unsatisfactory performance report, its contents visible to Picard, Riker, and Geordi. The screen is active and centrally placed on Picard's desk, drawing attention to the report's implications.
After: The screen remains on but is no longer the focal point of the conversation. Its role shifts from evidence of failure to a catalyst for Picard's rebuke and redirection of the crew's priorities. The report's contents are overshadowed by Picard's invocation of Barclay's honorable service and the crew's responsibility to mentor him.
Geordi La Forge's Performance Evaluation of Reginald Barclay

Reginald Barclay's performance report is the initial spark for the confrontation, displayed on Picard's computer screen. The report's 'unsatisfactory' rating is the starting point for Riker's skepticism and Geordi's admission of discomfort. However, Picard quickly dismantles its significance, using it not as evidence of Barclay's failure, but as a symptom of the crew's collective failure to integrate him. The report's contents—detailed in the scene as 'poor evaluation' and 'sharp glances'—become a catalyst for Picard's rebuke, forcing Geordi and Riker to confront their biases. Its role is functional (providing data) and thematic (symbolizing institutional judgment and the crew's complicity in Barclay's isolation).

Before: Displayed on Picard's computer screen, its contents visible …
After: The report's significance is reframed by Picard, who …
Before: Displayed on Picard's computer screen, its contents visible and central to the initial discussion. The report's 'unsatisfactory' rating is the focal point of the crew's criticism of Barclay.
After: The report's significance is reframed by Picard, who uses it to launch his challenge to the crew. Its contents are no longer the basis for a transfer request but a call to action—evidence of the crew's responsibility to Barclay rather than their right to exclude him.
Starfleet Psychological Assessment: Reginald Barclay (Enterprise-D Duty Evaluation)

Barclay's psychological profile is referenced by Riker as evidence of his 'seclusive tendencies' and long-standing social struggles. The profile is invoked to justify the transfer request, framing Barclay's anxieties as a liability rather than a challenge to be met. Picard, however, reframes the profile's contents as a call to action—evidence not of Barclay's unfitness, but of the crew's failure to support him. The profile's role is dual: it is both a tool for Riker to argue against Barclay and a mirror held up to the crew, reflecting their own shortcomings. Its mention is brief but impactful, serving as a catalyst for Picard's challenge to Geordi and Riker.

Before: Stored in the ship's records, accessible to senior …
After: The profile's role in the conversation shifts from …
Before: Stored in the ship's records, accessible to senior officers like Riker. Its contents are cited by Riker to support the transfer request, framing Barclay's psychological history as a red flag.
After: The profile's role in the conversation shifts from a justification for transfer to a call for mentorship. Picard's response elevates its significance, using it to underscore the crew's responsibility to Barclay rather than their right to dismiss him.

Location Details

Places and their significance in this event

1
Captain's Ready Room

Picard's ready room serves as the neutral ground for this high-stakes confrontation, its sterile and confined space amplifying the tension between the characters. The room's formal setting—Picard behind his desk, Riker and Geordi standing before him—reinforces the hierarchical dynamics at play, with Picard as the ultimate authority. The ready room's intimacy forces the crew to confront their biases in a controlled yet pressure-filled environment, turning the space into a crucible for accountability. The room's atmosphere is one of quiet intensity, with Picard's measured tone and the crew's defensive postures creating a palpable sense of unease. The ready room's role is both practical (a space for private discussions) and symbolic (a stage for leadership challenges and moral reckoning).

Atmosphere Tension-filled with measured authority; the ready room's confined space amplifies the emotional weight of the …
Function Neutral ground for leadership confrontations; a space where hierarchical authority is exercised and moral accountability …
Symbolism Represents the intersection of institutional power and personal growth. The ready room is where Picard's …
Access Restricted to senior officers and invited personnel; the ready room is a private space where …
Picard seated behind his desk, exuding quiet authority. Riker and Geordi standing before him, their body language tense and defensive. The glowing computer screen displaying Barclay's performance report, drawing attention to the report's implications. The sterile, confined space amplifying the emotional weight of the confrontation.

Organizations Involved

Institutional presence and influence

2
Starfleet

Starfleet's values and principles are the invisible but potent force shaping this confrontation. Picard invokes Starfleet's commitment to mentorship, accountability, and the growth of its personnel, using these ideals to challenge the crew's biases against Barclay. The organization's influence is manifested through Picard's leadership—his insistence that the crew uphold Starfleet's standards of empathy and support. Starfleet's role in the scene is to serve as a moral compass, guiding Picard's rebuke and reframing the issue from a transfer request to a leadership imperative. The organization's presence is felt in the crew's collective discomfort, as they grapple with the gap between Starfleet's ideals and their own actions.

Representation Through Picard's invocation of Starfleet's principles (mentorship, accountability, and the growth of personnel) and his …
Power Dynamics Exercising authority over individuals; Picard's role as the captain places him in a position of …
Impact The scene highlights the tension between Starfleet's ideals and the crew's human flaws, using the …
Internal Dynamics The crew's collective bias against Barclay represents an internal tension within the organization—one that pits …
To uphold Starfleet's commitment to the growth and mentorship of its personnel, even in the face of personal discomfort or bias. To ensure that the crew adheres to the organization's values of empathy, accountability, and institutional support, regardless of individual preferences. Through Picard's leadership and his ability to invoke Starfleet's principles as a moral and professional standard. Through the crew's shared commitment to Starfleet's values, which creates a sense of obligation and duty, even when it conflicts with personal biases. Through the organizational culture, which frames mentorship and support as non-negotiable aspects of service.
USS Enterprise Crew

The crew of the *Enterprise* is the collective entity whose biases and failures are laid bare in this scene. Their complicity in Barclay's isolation is symbolized by the nickname 'Broccoli,' which has become ingrained in their culture. The crew's role in the event is to serve as the target of Picard's rebuke, with Geordi and Riker acting as representatives of the broader group's discomfort with Barclay. Their collective failure of empathy is the central theme of the scene, and Picard's challenge is directed at the crew as a whole, not just the individuals present. The crew's internal dynamics—marked by teasing, exclusion, and a lack of support—are exposed as the root cause of Barclay's struggles.

Representation Through Geordi and Riker, who voice the crew's collective discomfort with Barclay and support the …
Power Dynamics Being challenged by institutional authority (Picard) and organizational values (Starfleet). The crew's power in this …
Impact The scene exposes the crew's failure to uphold Starfleet's values of empathy and support, highlighting …
Internal Dynamics The crew's internal dynamics are marked by a lack of empathy, collective bias, and a …
To justify the transfer of Barclay as a solution to the crew's discomfort, framing his presence as a liability. To reinforce the crew's cultural norms, which include teasing and exclusion as acceptable ways to handle social differences. Through collective action (supporting the transfer request as a group), which amplifies the crew's bias against Barclay. Through cultural norms (the use of the 'Broccoli' nickname and the crew's shared discomfort), which create an environment of exclusion. Through peer pressure (Geordi and Riker's alignment in their request, which reflects the crew's broader sentiment).

Narrative Connections

How this event relates to others in the story

What this causes 3
Character Continuity

"Picard rejects the transfer request and tasks Geordi with mentoring Barclay. Geordi begrudgingly gives Barclay a complex task to solve the drinking glass mystery, showing a forced attempt to mentor Barclay that stems directly from Picard's orders."

The Glass That Shouldn’t Be: A Fracture in Reality’s Fabric
S3E21 · Hollow Pursuits
Character Continuity

"Picard insists that Geordi put aside his feelings and work with Barclay. Barclay then retreats into a holodeck fantasy with Holo-Troi's encouragement to embrace love, truth and joy, demonstrating Barclay's coping mechanism after feeling misunderstood and dismissed."

Barclay’s Holodeck Descent: The Goddess of Empathy and the Fracturing Reality
S3E21 · Hollow Pursuits
Character Continuity

"Picard insists that Geordi put aside his feelings and work with Barclay. Barclay then retreats into a holodeck fantasy with Holo-Troi's encouragement to embrace love, truth and joy, demonstrating Barclay's coping mechanism after feeling misunderstood and dismissed."

The Glass That Breaks Reality: Barclay’s Escapism Collides with Enterprise’s Crisis
S3E21 · Hollow Pursuits

Part of Larger Arcs

Key Dialogue

"PICARD: I'm not accustomed to seeing an unsatisfactory rating for one of my crew. RIKER: I guess the issue is whether Mister Barclay is Enterprise material. PICARD: ((to Geordi)) I assume from your request for his transfer that you don't think he is, Commander..."
"GEORDI: I hate to say it... I always thought I could work with anyone... but I just can't stand the guy. Broccoli makes me nervous... he makes everyone nervous... PICARD: Broccoli? RIKER: Young Mister Crusher started it. I'm afraid it's caught on. PICARD: Let's get it uncaught, shall we?"
"PICARD: He's on your team. Manage him. Pull him in. Find ways to help him make a positive contribution. Get to know the man. Make him your best friend. GEORDI: With all respect, sir... my best friend? I can barely tolerate being in the same room with the man... PICARD: I suggest you put your personal discomfort with him aside, Commander. Dismissed."